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Guides

Website guides, in plain English.

Straight answers to the questions business owners ask us most: what things cost, how search and AI work, how modern websites are built and where they are heading.

5 guides

Search and AI

SEO vs GEO vs AIO: how to get found by Google and by AI.

SEO, GEO and AIO explained in plain English: how search engines, AI assistants like ChatGPT and Claude, and Google AI Overviews decide which businesses to show and cite.

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What is structured data, and why does it matter?

Structured data and schema.org markup in plain English: what JSON-LD is, what it can and can’t do for search and AI, and which types a business website needs.

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How to get your business recommended by AI assistants.

Practical steps to help AI assistants like ChatGPT, Claude, Gemini and Perplexity find, understand and recommend your business, and what to avoid.

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What is llms.txt, and should your website have one?

llms.txt explained: the proposed plain-text summary of a website for AI systems, what goes in it, how widely it is used and how it fits with SEO.

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How to redesign your website without losing your rankings.

A practical checklist for redesigning a website without losing search traffic: taking stock, mapping 301 redirects, keeping what ranks and checking after launch.

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6 guides

How websites work

Static, dynamic and edge: how modern websites are built.

A plain-English guide to modern website architecture: static and dynamic pages, edge networks and serverless functions, and why they make business websites faster and safer.

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What is a headless CMS, and does your business need one?

A plain-English guide to headless content management: how it differs from WordPress-style systems, when it helps a small business, and when it is more than you need.

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Website speed and Core Web Vitals, explained.

What Core Web Vitals measure (LCP, INP and CLS), what counts as good, what slows business websites down and how to fix it, in plain English.

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Website security for small businesses: the essentials.

The website security essentials for small businesses: HTTPS, updates, strong logins with MFA, tested backups, form spam, monitoring, and protecting your domain and email.

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Domain names, DNS and email: what your business should own and control.

How domain names, DNS and email fit together, who should own and control each, choosing .com.au, .au or .com, and how to launch a new website without breaking email.

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Website accessibility for small businesses: what you need to know.

Website accessibility in plain English for Australian businesses: who it helps, the WCAG basics, motion and accessibility, how to check your site and where the law fits.

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Let’s talk about your website.

Tell us a little about your business and we’ll come back with a fixed quote, usually the next business day.